Business Planning and Accounting Support
We can help you put together a 12 month Profit and Loss budget and, if you are having difficulties with your current accountants, we can introduce you to our specialist firm of experienced vehicle rental accountants who will provide you with your monthly Profit and Loss and Balance Sheet, accurate and on time with an accompanying report to identify key trends in your business.
Staff Operational Support
All businesses stand or fall on the quality of the staff they have operating their business. To assist you in this crucial area, based on our years of experience in the rental industry, we have developed a staff recruitment, training, motivation and management programme to help you recruit the right staff who will help make your business a success. With the increasing importance of health and safety at work, we can also introduce you to our partners in this area to help you keep fully complaint with current legislation.
Profitability Analysis
Have you ever wondered how you are doing compared to other independent rental companies? Now you can find out with our Profitability Analysis service. We will help you identify where you are doing well and where there is room for improvement by comparing your business to other independent rental organisations, so you can then focus on the areas where improvement is needed most.
Customer Service Feedback Programmes
We all know that one of the keys to success is keeping your customers happy – but do you really know what your customers think of your service? We can arrange mystery telephone shops, on-site mystery shops, and online mystery shops to provide you with accurate feedback about what your customers are experiencing to help you improve your customer service and ensure they return time after time.
